Frequently Asked Questions

We’ve got answers to your questions about getting you cash fast for your house.

You've got questions and we've got answers.

Every time someone is selling a house, it’s a unique and personal transaction. We’ve helped more homeowners—more than any other buyer—get the solution that fits their specific needs. Our property specialists are standing by ready to help you with any questions you may have about your unique situation—no obligation, no cost—just give us a call. We’re happy to just talk about your situation and offer any guidance we can.

Of course! We’re always happy to answer any questions you might have about We Buy Ugly Houses. Just send us your question online or call us at 866-200-6475 to speak with us personally.

We follow a quick and simple process that makes things easy for sellers:

  • CALL US TO SCHEDULE A VISIT. Give us a little information about your house. You can do this by calling us at 866-200-6475 , or by using the contact form on this website.
  • GET A CASH OFFER. A local franchisee in your area will contact you to arrange a visit. Our franchisee will answer any questions you have about We Buy Ugly Houses and evaluate the condition of your house. If buying makes sense from an investment standpoint, you’ll get a cash offer for your house.
  • CLOSE ON YOUR SCHEDULE. You are under no obligation to accept the cash offer. But if you do, we’ll set up a closing time that works for you, so you can get your cash and move on as quickly as you wish.

No. Visiting your home and making a cash offer entails absolutely no obligation on your part. We’re more than happy to visit your house, answer your questions, and make an offer. There’s no obligation. You’re free to either accept or decline the offer.

The phrase ‘We Buy Ugly Houses’ lets sellers know that we are willing to buy houses that are either in poor condition or, for one reason or another, might not be attractive to all buyers. This includes some of the following reasons:

  • Houses with serious structural issues such as foundation, roof, plumbing, or electrical problems.
  • Houses located in less than desirable or high-crime neighborhoods.
  • Houses that are located in flood plain or in areas prone to the effects of weather.
  • Houses with high-interest rates or undesirable mortgage financing.
  • Houses with payments or balances that are too high for the owner to handle.
  • Houses that have bad memories for the homeowner, such as a death, divorce, or tragedy.
  • Houses that no longer serve the needs of the homeowner — too big, too small, inconvenient location, and so on.

People from all walks of life sell to us, but they all share one thing in common: They want to sell a house quickly, to a trusted home buyer who can make a cash offer and close on their schedule.

Here are just some of the reasons people sell to us:

  • Need to sell an inherited property quickly.
  • Want to unload a rental property with problem renters.
  • Relocating or job transfer.
  • Going through a divorce.
  • Falling behind on mortgage payments and facing possible foreclosure.
  • Not wanting to deal with a structural or repair issues.
  • Simply moving, but not wanting to mess with repairs, painting, or cleaning.
    …and more

Since We Buy Ugly Houses can close in as few as three weeks, we could have your cash in hand even before you miss another payment and help you avoid foreclosure altogether.

Absolutely not. We do this entirely at no charge. Contact us today for a free offer.

We’d still like to hear from you. Our buyers are interested in any houses that might be good investments, regardless of condition. Whether your house needs a lot of work or just a little, call us.

Our franchisees are, first and foremost, real estate investors. Our franchisees invest time and money to renovate houses and make money once the house is back on the market. After answering your question and evaluating the condition of your house, our local franchisee can make a fair, no-obligation cash offer that is based on the expected market value of your house after a full renovation, discounting the renovation time and costs.

While we buy at a discount, selling to us provide a number of benefits to the seller. These include the following:

  • There’s no need to deal with realtors or realtor commissions.
  • We cover normal closing costs. We pay cash — so there are never delays from banks, and deals don’t fall through because of financing.
  • We buy “as is,” so you don’t have to worry about repairs or cleanup.
  • We close on your schedule when you’re ready.
  • If you’re in a rush, we can close in as little as three weeks, so you can move on.

Each situation is unique, and We work with each homeowner individually to help provide solutions. Since we’ve purchased more than 140,000 houses, we have experience with just about anything you might encounter. Let’s talk about what you’re up against and make a plan to help you avoid foreclosure.

Yes. We buy condos, townhouses, duplexes, multi-tenant buildings, and even some commercial properties as well.

After buying 125,000 homes, we have estimating down to a science. Before making you an offer, the franchisee in your market will evaluate a number of factors, including the following:

  • The current condition of your house.
  • The approximate cost of repairs and renovations required.
  • The amount of time it will take to renovate your house.
  • The future “post-renovation” value of your house, compared to other homes in the area.
  • The amount of real estate commissions required to sell your home after renovation.
  • The cost of maintaining the house until it’s ready to sell, including insurance, utilities, taxes, loan payments, and more.


The estimated future “post-renovation” value of your renovated house, minus these costs, helps us arrive at the cash offer that we make.

Nothing, if you’re selling to We Buy Ugly Houses. We can buy your house just the way it is, so you won’t have to repair anything or even sweep the floor.

If you’ve inherited a house, you’re entitled to do whatever you like with it, including selling it. We can help with your inherited house and have more information for you here.

Just call us or use our online form. Your local representative will set up an appointment to meet you and see your house. Often, you’ll receive a cash offer on the spot, and we can close in as few as three weeks.

Unlike other methods and buyers,  Our simple process can get cash in your hands as fast as three weeks from when you accept our fair cash offer.

In all market conditions, We Buy Ugly Houses is constantly looking for houses to buy. We’re the buyers you can trust to make you a fair offer and close fast.

Once you accept our fair cash offer, we can close in as few as three weeks. How’s that for fast?!